The read/write heads have crashed into the platters and are now preventing the hard drive from spinning-up. If there is no volume listed, the Mac is not able to access the Western Digital (WD) drive. But the following factors may also contribute to WD not showing up. Format WD Elements for Mac and PC, Have your Drive for Both. External hard drives may also not be included in the list, especially when the drive becomes corrupted or damaged. My MacBook Pro won’t recognize the device. Mostly, when a storage device is not showing the right capacity or space on Windows PC, the most proper cause of this issue is that the external hard drive driver or firmware are out of date. But the following factors may also contribute to WD not showing up. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. The tiny bulb is constantly blinking when plugged in. It could just be a bad drive. You were expecting to see the drive icon on the desktop. Access the drive through Disk Utility I have a Mac 10.6.7 which is compatible with the hard drive but it is not working, nor is it coming up on in the Disk Utility so I can’t reformat it either. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. • The LED light blinks or is solid. I transferred about 300 GB of files onto it and it worked fine until just last night when it no longer showed up on 'My Computer' anymore. But it is already plugged in. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. If you think the drive works fine, let us see if we can manually attach it to MacOS. Initially the drive mounted fine out of the box. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. Solving Not Showing Up Problem for WD External Hard Drive on Mac by Niels Bosch June 13, 2019 0 In general, when you plug in an external hard drive to your Mac’s USB port, you will see it shows up automatically on the desktop, in the Finder, and in the Disk Utility. It doesn't show up … Solution 4. I am using 2TB External Hard Drive since last 3 and a half years to store both my personal memories and business critical data. That new hard drive that works on Mac, it could have been format as HFS+ format that Windows does not recognize. My WD external harddrive will not show up on my macbook pro and I just bought it. Format your Western Digital My Passport external hard drive to FAT32 or ex-FAT format so to transfer the data between a Mac and Windows system conveniently. 3. Install WD Discovery for Mac. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. I just bought a 2TB WD Elements Hard Drive, and I had plugged it in but it hasn’t appeared on my computer. I've tried on 2 separate … 9 Ways to Fix External Hard Drive That’s Not Showing On Mac. It took me a while to learn to reconfigure it for Mac. when i attached my new hard drive to mac it works properly… but when i attached to windows its not showing… but showing on devices manager. Now let’s take a look at why this problem might be occurring and their solutions simultaneously. WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; ... Acronis True Image for Western Digital to back up their drives.) – Select the "Partition" tab. I have a Mac 10.6.7 which is compatible with the hard drive but it is not working, nor is it coming up on in the Disk Utility so I can’t reformat it either. WD Elements Mac Not Recognized. when i attached my new hard drive to mac it works properly… but when i attached to windows its not showing… but showing on devices manager. Get your Windows computer connected to seagate external drive or WD passport. Try connecting the external drive to another Mac and see if you can access the drive. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. This may have ended up in the PS4 external hard drive not recognized or stopped working. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. There was no physical damage it received. Anytime you use an external drive, unmount the disk properly and store it safely. Western Digital Dashboard. Step 2: Select Sidebar tab on the top, make sure the "External disks" option under Locations is also ticked. If the box is checked, move on to fix external hard drive not showing up on Mac. And your WD elements drive will work at USB 2.0 speed to match your Mac. WD Security for Mac. The Elements comes formatted NTFS for Windows. The USB cable provided will fit. 1 - purchase a second hard drive, format the new hard drive in HFS+, transfer the files from the NTFS drive into the new HFS+ external, and then format the old NTFS drive to HFS+, ExFAT, or FAT32. I have a WD Ultra Passport. Even when I installed the WD Manager it's say that I have to plug in a WD drive. So, to regain the full capacity displaying on your computer, Method 1and Method 2 for updating drive driver and firmware are highly necessary. any help will be appreciated on what can i do. This could be caused by a broken cable or a faulty USB port. Get your Windows computer connected to seagate external drive or WD passport. For a quick introduction to hard drive anatomy have a look at our article here. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. Mount the external hard drive. External Hard Drive Not Showing Up in Disk Management. 2. I have a WD 2TB Hard drive. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. WD external hard drive not recognized Windows 10. If someone could please help me because I really need it to work! The external hard drive does not appear. If this method does not help, you can start trying the External Drive Not Showing On Mac methods discussed in this article. I have 2 hard drives old and new. The WD hard drive is not working on Mac still? If the box is checked, you need to get other solutions to fix external hard drive not showing up on Mac. When you wake your Mac up, for whatever reason, your external drive does not wake up”. The Elements comes formatted NTFS for Windows. I’ve tested and swapped the USB cable and Power output, checked on a different computer and looked at Disk Utility, ALL with no luck. However the device itself is … View the manual for the Western Digital WD Elements here, for free. Yes I tried all the ports, I used the hard drive cable to connect my phone to the laptop and windows explorer detected my phone immediately. The Hard Drive Failure was Caused by Read/Write Heads Having Failed: Where this has happened the hard drive will typically first spin-up the platters. WD Drive Utilities for Mac. Shutdown and restart your Mac to see if that clears the problem. The potential cause and their solutions are shared below. I've had the external HD for about six months now and it had been working great until yesterday when it suddenly stopped showing up on my laptop (macbook pro). Check your USB cable. In some cases, the user might get an alert message saying that "The USB storage device is not connected". Hard drive won't appear in File Explorer, BIOS or PC. The trouble is that it doesn't automatically back up to this drive either. 1. As you said “There are several reasons why Mac won’t recognize a drive. 3. Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized. 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