Most administrative assistant positions do not have an education requirement; however, many managers prefer executive assistant candidates with an associate or bachelor's degree in areas such as business or the industry in which they are seeking a job. You may have memorised what you are going to say, but if you forget something, you are the only person who will know. Does your Executive and organisation cultivate a growth culture? If you need to include slides with your presentation, make sure they are great. Curriculum, relevancy of sample programs, and outcomes will vary by school. Both of these time-saving and cost-saving ideas are beneficial to yourselves and the organisation. Adept in Technology. We must have advanced skills for C-suite Executive Assistants. Plus, you can often get better deals from purchasing in bulk. For Assistants, we are often told that we have to be perfect, that we work in a high-pressurised environment where mistakes can not be made. Executive assistants often have to plan meetings, conferences and even parties. Enterprise isn’t just about coming up with big money-making ideas. In this post, we are going to look at how Assistants can establish a ‘growth mindset’, and we are going to follow Carol Dweck’s book Mindset and her 2013 TED talk on the subject. Employers have identified these top 5 skills as essential for successful job performance as an executive secretary. Assistants with technology-related degrees, in addition to business administration training, may discover advantages in their field. If you are managing a team of people, then each approach will work differently with each member of the team. Not to mention other advanced skills for C-suite Executive Assistants. Executive Assistant Resume Skills List. So if you are a leader in your organisation, what kind of leader do you want to be? (2019, Sep 11 of publication). You have to define what success means to you. The only person who knows you’ve forgotten something is you! In this article, we are going to cover some of the lesser-known skills and competencies that Assistants need to be highly effective in the role. We cover a lot of those skills on this website. This free online executive assistant skills course will teach you effective time management and several of the other administrative soft skills required to become an efficient and effective executive assistant. If I feel confident about the way I look, it is more likely that I will deliver an excellent presentation. For Assistants who want to develop a growth mindset, you have to stop comparing yourself to other people in your organisation and those around you. It is for this exact reason you should ask for consistent feedback. Web. It works well when employees are already aware of their weaknesses and want to improve, but not when they are resistant to changing their ways. They may also handle more demanding tasks and assignments that may be sensitive or confidential. We cover a lot of those skills on this website. This comes from looking at your day to day successes, what did you achieve, how did you grow, and what did you learn? You are ideal to act as the organiser and keep track of the information collated and chase people for their elements whilst putting together all the information already received. Last but not least, I think the Assistant Growth Mindset can be achieved when you view challenges as opportunities. Often a way to improve something you already do can come from seeing another company do something in an improved manner or by thinking it through yourself. Job ad wants these executive assistant skills: (1) communication (2) saving time (3) executive project support. Executive Assistant Skills and Necessary Attributes. As you can see, according to Goleman, there are positives and negatives for each leadership style and being able to switch between different styles really will help you develop as a leader within your organisation. So we wait until our performance review, and then we get a whole load of feedback that goes back an entire year. Give each member of the team autonomy over their work. Executive assistant skills can include hard and soft skills such as technology skills, organization, communication and time-management skills that help them succeed in their roles. Yes, it can be annoying, especially if it is a great point, but it isn’t the end of the world. 8. By giving workers a voice in decisions, democratic leaders build organisational flexibility and responsibility and help generate fresh ideas. Hard Skills for an Executive Assistant: Microsoft Word, Excel, Outlook, Powerpoint, SharePoint; Database management; Calendar management; Online research ; Business Knowledge; Soft Skills for an Executive Assistant: Communication (written and verbal) If you are moving from a fixed mindset to a growth mindset, you need to feel like you are in a fertile environment where ideas and creativity thrive, where feedback is about improving your work yourself. Executive Assistant ISN Lipmann, Inc. 2013–2018. Executive Assistant job qualifications and requirements. This is one of many advanced skills for C-suite Executive Assistants. I’m sure she was completely overwhelmed with embarrassment and wanted to crawl away in shame. However, without fault and the room to make mistakes, how are we expected to grow in our career and our roles? Also, affiliative leaders rarely offer advice, which often leaves employees in a quandary. I always try to turn up at an event looking my very best. As a manager, you have to be their advocate and push for them to get the rewards they deserve. Many Executive Assistants manage teams of other Assistants and Administrators, and we all know it can be tough keeping Assistant’s careers on track and keeping them motivated. There are many skills that Assistants need to work in the C-Suite. Some crucial traits to include in your resume are resourcefulness, efficiency in pressure situations and technical finesse. Looking into competitors, customer needs, costs, opportunities and market place work as well as developing marketing ideas, business plans, and number crunching are all things you can help with. We have to stretch ourselves and be in a position where we might potentially get things wrong. This style is particularly useful for building team harmony or increasing morale. In this mindset, the hand you’re dealt is just the starting point for development. Others want the room to pace up and down while they are talking. Instead, show them through all of the fantastic work that you do that you are more than ‘just’ an Assistant. How do you feel when someone gives you feedback at work? This style works exceptionally well when a business is adrift. Making improvements is one of the most accessible enterprising options there is. You manage your Executive, you work with and support the leadership team, and you should see yourself as a role model within your organisation for other members of staff. Whatever it is don’t worry that the audience are going to notice because they won’t, they will be concentrating on what you are saying. It is harder than ever to differentiate as a business, keep customers returning and increase profits. Today’s organisations require their employees to be more enterprising, more aware of the needs of customers and more involved in developing their products and services. Collaboration is a fantastic way of finding new and improved ways of working. The process is also tied in with our salary and remuneration package. By asking staff to be enterprising, it does not mean that everyone is expected to become an entrepreneur suddenly, but instead that they generally think in a more enterprising way. Even though at the moment of impact, receiving critical feedback can sting since it feels bad to be told that you don’t measure up, yet we need the reality check to jump-start us back into realignment. If you are aware of your team member’s strengths and weaknesses, you will be able to delegate work to the appropriate person. Get to know them in other ways too – what they like to do, what they find exciting and challenging, who they are as people outside of the office and what their other hobbies are. What was the small victory that led to change? One of the Best Executive Assistant Skills You Need to Know. Another tip I’ve learnt over the last year is to get comfortable with the room before the presentation. The skills required to do so include organization, time management, multi-tasking, resourcefulness, fine attention to detail and follow-through –all the skills that make a great executive assistant. Learn about the education and preparation needed to become an executive assistant. Fulfilled all executive assistant duties for four top executives in an international firm. The Assistant role is changing, and with the ever-increasing use of AI, you need to think about expanding your capabilities and the value you offer to your organisation. You may not manage a team, but you do work in a management role. Leading teams and managing staff is one of many advanced skills for C-suite Executive Assistants. 16. Do your skills line up with what hiring managers are looking for when they are reviewing resumes for an Executive Assistant position? At times we might have our internal sirens blaring warning us that we are headed on the wrong path and feedback serves as a red traffic light or a stop sign to alert us that we are headed down the wrong path. Want expert, personalized advice that can save you a lot of time and money? A leader who sets high-performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and highly competent. Study.com, 11 Sep 2019 published. Any new ideas need exploring, and this involves research – lots of research! They keep abreast of technological changes so that they can quickly master new technologies and keep a watchful eye on the latest gadgetry. Learn about the education and preparation needed to become a certified executive assistant. You work with Executive’s who for all intense and purposes, successful people. It could be that you take your notes on to the stage with you, or you use your laptop to flick through the slides. When it comes to leadership styles for Assistants, it is beneficial if you can adapt to the situation and see what works for the challenges you are facing. You should learn from them but don’t compare yourself to them. Source: *United States Bureau of Labor Statistics. Though a formal education is not strictly required for this career, it's becoming more and more common for employers to prefer candidates with some post-secondary education. You should work with an Executive who also has a growth mindset, someone who shows that they are vulnerable and is open about their failures. In the fantastic Harvard Business Review eBook Leadership That Gets Results, Daniel Goleman details six different types of leadership qualities: This “Do what I say” approach can be beneficial in a turnaround situation, a natural disaster, or when working with problem employees. Your style should be based on what is best for your organisation, your team if you do manage one, and your Executive. An ability to differentiate between “mission-critical tasks” and “tasks that can wait” showcases impeccable judgement, leadership skills, and an alignment with company values. Administrative assistants who directly support an executive should be able to maintain their calendar as well. Encourage them to shine! By working together, you can both share workloads, so not everyone is carrying out the same price comparison research and ordering the same or similar items. Litter your CV with plenty of evidence of your communication skills, whether that's presenting, writing reports, meeting and greeting visitors or networking. There are many advanced skills that Assistants, who work in the C-suite, need to be successful in the role. "Executive Assistant Skills and Necessary Attributes." a Study.com College Advisor at the end of the process. An authoritative leader takes a “Come with me” approach: she states the overall goal but gives people the freedom to choose their means of achieving it. In this course you will learn about the tools of the trade such as email protocol, computer skills, and communication skills. Madonna was dragged down a set of stairs at the Brit Awards, but she still got her fabulous self up and carried on strutting her stuff. There are now quite a few of us in the Assistant world running around shouting that you, lovely Assistant, are a leader within your organisation! Working collectively and sharing best practice in your EA network, Emotional Intelligence for Executive Assistants. How do you feel when someone doesn’t value your contribution? Skills An executive assistant should have strategic skills in addition to administrative abilities. For example, if a client has a different need to the norm, is there a way you can assist them that isn’t unreasonable, still ensures the company makes a profit and keeps the client happy? Write your notes and then practise reading them out loud as often as can you before the presentation. An Executive Assistant job description should advocate for a professional individual who is well-presented at all times. But, with that being said, there are a whole ton of tasks and projects that Assistants can get involved in. Working alongside every successful Executive is an incredibly smart, switched-on and highly skilled Executive Assistant. For example, you could be the collator of all the information putting it together into a business plan to present to the senior team. Why look for friends or partners who will just shore up your self-esteem instead of ones who will also challenge you to grow? Best executive assistant skills to add to a resume. Enter zip: Here are my top 10 tips for public speaking. Highlight the times you have run a project or event. By having every member of staff thinking in an enterprising way and being more commercially minded, it is possible to stand out above the competition. To learn more about the skills and competencies required I recommend the next step is to look at our You and Your Mindset page and You and Your Work, both parts of the website are full of useful information for those already working in the C-Suite and those making their way up the Assistant career path. Introducing a meeting room booking app is a simple yet successful solution. Top Skills for Dedicated Executive Assistants. Every situation calls for a confirmation of their intelligence, personality, or character. Why talk about your failures when you are talking about your end of year bonus? Saved each an average of 15 hours per week, which translates to … Administration and Office Support An executive assistant is commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks. Assistant Essentials. As Assistants, we often come up against misconceptions about the role even if we know we must have advanced skills for C-suite Executive Assistants. (Executive Assistant Skills and Necessary Attributes. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Relish opportunities to learn and improve in your role. Making your team feel appreciated is half the battle when it comes to management, so make sure you celebrate every success! Experience . 10 Jan 2021 accessed. So you need to go into your interview having prepared answers that clearly show you demonstrating these qualities. Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. But in most situations, coercive leadership inhibits the organisation’s flexibility and dampens employees’ motivation. It's free! The more radical the change or improvement is, the harder it is to gain permission or buy-in from others. Entrepreneurial thinking is certainly an advanced skill for C-suite Executive Assistants. For privacy reasons YouTube needs your permission to be loaded. I love this quote on feedback from the ThriveYard article: Of utmost importance is your ability to recognize your shortcomings or weaknesses and the willingness to do something about it. Many of the smaller, more comfortable to implement ideas that staff members come up with can hugely impact the efficiency and profitability of a company. Often collaborations can lead to new products and services being developed or moving into new markets. Here are the most sought-after skills that employers look for when hiring an executive assistant: Communication skills. Why hide deficiencies instead of overcoming them? Executive assistants are often called upon to manage both their own time and their boss's time, so time management is a particularly important attribute. Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. Consider some of the following: Some of the easiest, yet effective, enterprising ideas are linked to improving those things that you already do—improving the quality of the product or service, speed of delivery, cost of delivery or ease of delivery. During your Assistant career, I am sure you would have worked with many different types of leaders with different traits of personality and motivational styles. This growth mindset is based on the belief that your basic qualities are things you can cultivate through your efforts. This is a resume example for administrative professional with job experience as Executive Assistant and Office Manager and would be appropriate for any high level administrative position.The sample opens with an executive style summary paragraph that outlines the core qualifications. But, if we want to expand our knowledge, do better and be better. First off, any member of staff has the potential to support an idea, opportunity or realise there is something that can be improved upon. Many Assistants focus on getting all the answers right. Communication needs to be a two-way street, and you have to listen to their ideas, their objections and their concerns. It isn’t easy, because many of us are happy to stay in our comfort zone, where we know what we are doing, and we do it well. However, having a degree in business related fields can help you to achieve associate jobs. Duties are likely to include screening or answering phone calls, letters, and emails, managing schedules, and … Handled top-line executive assistant duties for 5 execs in a fast-paced multinational firm. Having the technological skills necessary to perform data entry, manage team calendars, and create company reports are highly sought after admin skills in assistants. The answers to these questions will give you an indication of how much you fit into a ‘growth mindset’ or a ‘fixed mindset’. It might seem ridiculous but pretending to be Oprah Winfrey does help! As a manager, you should encourage your team to be proactive and get stuck into productive and challenging work. In addition to tasks that are unique to executive assistants, they often fill the same roles as administrative assistants, such as phone answering, file processing and correspondence. The hallmark of the affiliative leader is a “People come first” attitude. Will I look smart or dumb? Call me shallow, but I do find it helps. Make sure your team feels like you listen to them (and listen to them!) Un Personal / Executive Assistant endosse une position de confiance. If speakers are nervous a real giveaway is the speed at which they speak. Here are our tips on how you can keep your team motivated and enthusiastic about the work. In Advanced skills for C-suite Executive Assistants, we will cover: Help your Executive to be more enterprising, VIDEO: How to be a business critical Assistant. Connect with Assistants are not afforded the luxury of failure. Having basic office skills to carry out administrative duties is a must. We must have advanced skills for C-suite Executive Assistants. Looking at the different leadership styles, can you see which approaches will work well when managing up? Aside from a proficiency in computer skills, an Executive Assistant is not necessarily required to have a degree. Verbal and written communication - Executive assistants often act as a spokesperson for their executive, so your communication skills - both written and verbal - need to be top-quality. You can also give your team lots of little rewards that will make them happy. We all know in the Assistant role that you can’t have challenging and productive projects all day, and every day, the role also has a lot of necessary administrative tasks that we all have to do. Find Schools. Get a quick view of the requirements as well... An admission advisor from each school can provide more info about: Get Started with Western Governors University, Get Started with Western Kentucky University, Get Started with University of Cincinnati, Get Started with Westmoreland County Community College, Get Started with Western Piedmont Community College, Get Started with West Virginia University at Parkersburg, Get Started with West Tennessee Business College, Get Started with West Kentucky Community and Technical College, Get Started with Waubonsee Community College. This is the mindset that allows people to thrive during some of the most challenging times in their lives. Do manage one, and how do they respond to each style, and communication skills smart switched-on! Challenge you to grow you before the presentation and not “just” an assistant is not a walk in the.. The harder it is to get through that first speech and since then I have presented at a of! 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